Dental Front Desk Coordinator | Patient Care & Scheduling

North American Dental Group (NADG); Alliance (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401(k) plan

Career growth opportunities

Job summary

North American Dental Group is seeking a Front Desk Coordinator to ensure a smooth patient flow and a welcoming environment. You will handle administrative tasks, financial coordination, scheduling, and insurance verification to support the dental team.

Schedule: Monday through Thursday, 8 AM – 5 PM, with competitive benefits and opportunities for growth within a team that values empathy and patient-first care.

Qualifications

• High School Diploma or equivalent (Associate’s degree preferred).
• 1–5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office, and ability to learn new programs as needed.

Responsibilities

• Dependable handling of financial information, insurance verification, and end‑of‑day reports, keeping patients worry‑free.
• Perform clerical tasks such as sorting, opening, distributing mail, scanning, photocopying, answering phone calls, and greeting visitors or patients.
• Schedule, verify, and confirm patient appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and arrangements to patients, collect co‑payments, and verify insurance coverage as appropriate.
• Track appointments to monitor no‑shows, cancellations, and late arrivals.

Skills

Customer service

Scheduling

Insurance verification

Dental software knowledge

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office

Dental software

Job description

North American Dental Group is seeking a Front Desk Coordinator to ensure a smooth patient flow and a welcoming environment. You will handle administrative tasks, financial coordination, scheduling, and insurance verification to support the dental team.

Schedule: Monday through Thursday, 8 AM – 5 PM, with competitive benefits and opportunities for growth within a team that values empathy and patient-first care.