Dental Front Desk Coordinator — Patient Experience Lead (FT)

Star Dental Partners; Miami Beach (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Monthly Employee Incentive Program

Paid Time Off

401K

Paid Holidays

Medical, Dental, and Vision

Short Term Disability

Pet Insurance

Life Insurance

Job summary

Beach Dental Care in Miami Beach is seeking a Front Desk Coordinator to join our patient-focused practice. You’ll be the first point of contact, handling front-office duties and ensuring a smooth daily flow under the office manager.

The role requires 2+ years of dental front office experience, a high school diploma, and strong communication skills in Spanish and English. Immediate benefits and career growth opportunities are available.

Qualifications

• 2+ years dental front office experience.
• High school diploma required.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Ability to collaborate with a team.
• Bilingual Spanish/English preferred.

Responsibilities

• Answer incoming calls for new patients and emergencies.
• Schedule appointments.
• Manage appointment flow and patient follow-ups.
• Request and file records.
• Process unscheduled and treatment-pending lists to meet scheduling goals.
• Assist with claims organization and administrative duties.

Skills

Customer service

Multitasking

Organizational skills

Verbal and written communication

Team collaboration

Bilingual Spanish/English

Education

High school diploma

Tools

Computer proficiency

Job description

Beach Dental Care in Miami Beach is seeking a Front Desk Coordinator to join our patient-focused practice. You’ll be the first point of contact, handling front-office duties and ensuring a smooth daily flow under the office manager.

The role requires 2+ years of dental front office experience, a high school diploma, and strong communication skills in Spanish and English. Immediate benefits and career growth opportunities are available.