Dental Front Desk: Patient Experience & Scheduling

Stardentalpartners; Miami Beach, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly Incentive Program

Paid Time Off

401K

Medical, Dental, and Vision

Short Term Disability

Pet Insurance

Wellness programs

Job summary

Beach Dental Care in Miami Beach is seeking a full-time Dental Front Desk Coordinator to join our team. You will be essential to the patient experience and daily practice flow, reporting to the Dental Office Manager.

The role emphasizes patient interaction and front office duties in a friendly, patient-centered environment. Responsibilities include handling calls, scheduling, records, claims, and patient follow ups, with benefits such as PTO, 401K, health coverage, and professional development

Qualifications

• High school diploma required.
• 2+ years dental front office experience required.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multi-tasking and organizational skills.

Responsibilities

• Manage administrative duties.
• Accounting for patients and ensuring good relations.
• Organizing and assisting with claims.
• Answering incoming calls including new patients and emergencies.
• Appointment scheduling.
• Requesting records.
• Patient follow ups.
• Manage unscheduled and treatment pending lists to meet scheduling goals.

Education

High school diploma

2+ years dental front office experience

Computer proficiency

Exemplary customer service

Interpersonal skills

Verbal and written communication skills

Team collaboration

Job description

Beach Dental Care in Miami Beach is seeking a full-time Dental Front Desk Coordinator to join our team. You will be essential to the patient experience and daily practice flow, reporting to the Dental Office Manager.

The role emphasizes patient interaction and front office duties in a friendly, patient-centered environment. Responsibilities include handling calls, scheduling, records, claims, and patient follow ups, with benefits such as PTO, 401K, health coverage, and professional development