Dental Front Desk Coordinator: Patient Care & Scheduling

EASTERN DENTAL OF VINELAND L L C; Vineland (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Eastern Dental of Vineland LLC is seeking a Dental Receptionist to greet patients, handle calls, schedule appointments, and manage front-desk operations. The role emphasizes courteous service, accurate patient data entry, and timely communication with patients and team members.

The ideal candidate has professional phone experience, familiarity with dental/healthcare processes, and strong multitasking abilities.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escalate if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Customer service

Phone handling

Communication

Multitasking

Attendance knowledge

Tools

Denticon

Job description

Eastern Dental of Vineland LLC is seeking a Dental Receptionist to greet patients, handle calls, schedule appointments, and manage front-desk operations. The role emphasizes courteous service, accurate patient data entry, and timely communication with patients and team members.

The ideal candidate has professional phone experience, familiarity with dental/healthcare processes, and strong multitasking abilities.