Dental Front Desk Specialist - Scheduling & Care

Eastern Dental; Vineland (NJ); On-site; USD 26,000 - 28,000; Full time

Job summary

Eastern Dental in Vineland, NJ is seeking a Dental Receptionist to greet patients, answer phones, schedule appointments and manage front desk activities. You will register patients, post charges, and maintain a welcoming waiting area as part of a busy dental practice.

The ideal candidate has experience in dental or healthcare settings, strong communication and customer service skills, and the ability to multitask.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and upscale if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Phone etiquette

Customer service

Multitasking

Communication

Insurance knowledge

Dental industry exp

Tools

Denticon

Job description

Eastern Dental in Vineland, NJ is seeking a Dental Receptionist to greet patients, answer phones, schedule appointments and manage front desk activities. You will register patients, post charges, and maintain a welcoming waiting area as part of a busy dental practice.

The ideal candidate has experience in dental or healthcare settings, strong communication and customer service skills, and the ability to multitask.