Dental Front Desk Coordinator - Patient Care & Scheduling

Affordable Care, LLC; Vero Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training provided

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Vacation days

PTO days

Job summary

Affordable Dentures & Implants in Florida is seeking an experienced Dental Front Desk Coordinator to be the first contact for patients at our Vero Beach office.

You will deliver outstanding customer service, manage appointments, payments, insurance and financing options like CareCredit, and support the clinical team with administrative tasks.

Join a team focused on compassionate patient care, ongoing training, and opportunities for growth in a fast-paced dental practice.

Qualifications

• 2+ years of dental front office or dental receptionist experience required.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, posting, follow-up, and patient financial communication.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer calls and respond to inquiries regarding treatment, scheduling, pricing, financing, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Prepare reports and administrative paperwork to support operations.
• Maintain a clean, welcoming reception area.
• Assist the clinical team with chairside support when needed.

Skills

Dental front office

Customer service

Scheduling

Communication

Insurance knowledge

Team player

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants in Florida is seeking an experienced Dental Front Desk Coordinator to be the first contact for patients at our Vero Beach office.

You will deliver outstanding customer service, manage appointments, payments, insurance and financing options like CareCredit, and support the clinical team with administrative tasks.

Join a team focused on compassionate patient care, ongoing training, and opportunities for growth in a fast-paced dental practice.