Dental Front Desk Coordinator (Part-Time)

Great Expressions; Jacksonville (FL); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Great Expressions in Jacksonville, FL is seeking a Part-time Patient Coordinator to be the first point of contact for patients visiting or calling our dental practice. You will greet patients, schedule appointments, manage patient records, and handle general administrative tasks to ensure a smooth patient experience.

This role requires excellent customer service, strong organizational skills, and familiarity with dental terminology and practice management software.

Qualifications

• High school diploma or equivalent required; healthcare administration background a plus.
• Proven receptionist or customer service experience, preferably in healthcare.
• Excellent interpersonal and communication skills; able to interact with patients and staff.

Responsibilities

• Greet patients, answer the phone, and handle general inquiries with a welcoming attitude.
• Schedule appointments and manage the appointment calendar with dental staff.
• Maintain patient records in the practice management system and ensure privacy compliance.
• Verify insurance information and collect co-pays/deductibles as applicable.
• Process insurance claims and coordinate with providers on billing questions.
• Assist patients with forms, pre-visit instructions, and paperwork.
• Keep the reception area organized and coordinate with staff to ensure smooth patient flow.
• Communicate schedule updates or changes to patients and clinical staff.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

Dental practice management software

MS Office / Email

Job description

Great Expressions in Jacksonville, FL is seeking a Part-time Patient Coordinator to be the first point of contact for patients visiting or calling our dental practice. You will greet patients, schedule appointments, manage patient records, and handle general administrative tasks to ensure a smooth patient experience.

This role requires excellent customer service, strong organizational skills, and familiarity with dental terminology and practice management software.