Dental Front Desk Coordinator — Growth, Benefits, Patient Care

North American Dental Group; Key West (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Benefits including 401k

Career growth opportunities

Positive atmosphere

Job summary

North American Dental Group is seeking a Front Desk Coordinator to deliver patient-first service in a fast-paced dental office. You will manage phone calls, appointment scheduling, insurance verification, and daily financial tasks.

Ideal candidates have a high school diploma, 1–5 years of customer service or dental experience, and proficiency with dental software and Microsoft Office. We offer competitive PTO, a comprehensive benefits package, and opportunities for career growth.

Qualifications

• High School Diploma or equivalent; an Associate’s degree is preferred.
• 1–5 years of customer service, insurance, or dental office experience.
• Knowledge of dental software and Microsoft Office required or learned.

Responsibilities

• Handle insurance verification and process end-of-day financial reports.
• Answer phones, greet patients, schedule and confirm appointments.
• Explain procedures and financial policies to patients.
• Ensure accurate collection of co-payments and verify coverage.

Skills

Customer service

Insurance verification

Quality control

Communication

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to deliver patient-first service in a fast-paced dental office. You will manage phone calls, appointment scheduling, insurance verification, and daily financial tasks.

Ideal candidates have a high school diploma, 1–5 years of customer service or dental experience, and proficiency with dental software and Microsoft Office. We offer competitive PTO, a comprehensive benefits package, and opportunities for career growth.