Dental Front Desk Concierge: Patient Care & Growth

North American Dental Group; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Benefits including 401k

Career growth opportunities

Dynamic work environment

Job summary

North American Dental Group is seeking a Front Desk Coordinator to join our dental team in Florida. You will greet patients, answer calls, schedule appointments, and verify insurance while collecting co-pays to ensure a smooth patient experience.

Ideal candidates bring 1–5 years of customer service or dental office experience, familiarity with dental software, and proficiency in MS Office. A high school diploma is required, with an associate degree preferred.

Qualifications

• Minimum high school diploma or equivalent; associate degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and MS Office; able to learn new programs.

Responsibilities

• Handle front desk duties including greeting patients, answering phones, and scheduling appointments.
• Process insurance verifications and collect co-pays from patients.
• Prepare end-of-day financial reports and maintain patient records.
• Explain procedures and policies to patients with clarity and empathy.
• Assist with coordinating patient flow to ensure a smooth visit.

Skills

Customer service

Insurance verification

Dental experience

Education

High School Diploma or equivalent

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to join our dental team in Florida. You will greet patients, answer calls, schedule appointments, and verify insurance while collecting co-pays to ensure a smooth patient experience.

Ideal candidates bring 1–5 years of customer service or dental office experience, familiarity with dental software, and proficiency in MS Office. A high school diploma is required, with an associate degree preferred.