Dental Front Desk Concierge & Patient Care Coordinator

Bedi Dental Group; Massachusetts; Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision insurance

Short and Long-term disability

401(k) with company match

Paid time off (PTO) and Holidays

Zusammenfassung

Bedi Dental Group is seeking a highly organized Patient Care Coordinator to join our established Worcester practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude.

You will multitask in a fast-paced environment while acting as a concierge for the office and patient care experience. We support our team with competitive compensation, a benefits package, and opportunities to contribute to a collaborative dental care

Qualifikationen

• Previous experience working in a dental office setting is preferred.
• High school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing and records management; familiarity with dental software is a plus.
• Eaglesoft and/or Dentrix knowledge is a plus.

Aufgaben

• Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns with empathy.
• Excellent phone skills, handling multiple calls while managing front desk duties.
• Booking and managing a live document schedule to maximize daily appointments and office productivity.
• Verifying patient insurance options and convergence.
• Consulting with patients on treatment plans and collecting co-payments.
• Reliability and accountability for personal schedule and time management.
• Maintaining a friendly and professional demeanor at the front desk.
• Maintaining a positive attitude with patients and staff.
• Ability to work independently.

Jobbeschreibung

Bedi Dental Group is seeking a highly organized Patient Care Coordinator to join our established Worcester practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude.

You will multitask in a fast-paced environment while acting as a concierge for the office and patient care experience. We support our team with competitive compensation, a benefits package, and opportunities to contribute to a collaborative dental care