Dental Front Desk Concierge | Patient Experience Champion

Dental365; Abington (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health and vision insurance

401(K) retirement plan with matching

Paid time off (up to 3 weeks) and a

You day for self-care

Exclusive in-house dental program

Job summary

Dental365 in Abington, MA is hiring a Front Desk Coordinator to deliver concierge patient service and manage front-office operations. You will greet patients, answer calls, schedule appointments, and handle billing inquiries with a patient-first approach.

The role emphasizes accuracy in records, insurance verification, and teamwork with the Practice Manager in a modern, patient-centric practice setting.

Qualifications

• 2+ years of dental experience preferred.
• Resume showing a consistent and stable employment history.
• Strong organizational and interpersonal communication skills.

Responsibilities

• Greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules: input and confirm patient appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Address patient billing or financial inquiries and refer as needed.
• Support the Practice Manager with daily office duties.

Skills

Dental experience

Organizational skills

Interpersonal communication

Flexibility

Tools

Denticon

Job description

Dental365 in Abington, MA is hiring a Front Desk Coordinator to deliver concierge patient service and manage front-office operations. You will greet patients, answer calls, schedule appointments, and handle billing inquiries with a patient-first approach.

The role emphasizes accuracy in records, insurance verification, and teamwork with the Practice Manager in a modern, patient-centric practice setting.