Dental Front Desk Concierge — Patient Experience Champion

Dental365; Plymouth (MA); Sur place; USD 33 000 - 39 000; Plein temps

Avantages offerts par ce poste

Generous salary

Health and vision insurance

401K with matching

Paid time off

In-house dental program

Additional perks

Résumé du poste

Dental365 in Plymouth, MA is seeking a Front Desk Coordinator to enhance patient experience and support daily office operations. You will greet patients, manage calls, and help with scheduling and records using Denticon.

A strong focus on service and organizational excellence is essential. The role offers competitive pay ($24–$28/hr) and full-time benefits, with a schedule featuring mornings and some weekend coverage as noted.

Qualifications

• 2+ years of dental front desk experience required.
• Resume showing stable employment history.
• Excellent organizational skills for multi-tasking.

Responsabilités

• Greet and welcome patients with concierge care.
• Answer phones and respond to messages promptly.
• Manage and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FSF).
• Address patient billing inquiries and redirect to appropriate departments.
• Assist the Practice Manager with office duties.

Connaissances

Dental front desk

Organizational skills

Interpersonal communication

Flexibility

Stable resume

Outils

Denticon

Description du poste

Dental365 in Plymouth, MA is seeking a Front Desk Coordinator to enhance patient experience and support daily office operations. You will greet patients, manage calls, and help with scheduling and records using Denticon.

A strong focus on service and organizational excellence is essential. The role offers competitive pay ($24–$28/hr) and full-time benefits, with a schedule featuring mornings and some weekend coverage as noted.