Dental Front Desk Concierge – Patient Experience

Dental365; Town of Hempstead (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous compensation

Health and vision insurance

401(k) matching

Paid time off

In-house dental program

Other perks

Job summary

Dental365 in Bellmore, NY is seeking a Front Desk Coordinator to deliver concierge patient service and manage daily front desk operations. You will greet patients, answer calls, schedule appointments, and handle patient records with accuracy using Denticon.

We offer generous compensation, flexible health/vision plans, 401(k) with matching, and paid time off. This full-time role requires dental experience and strong communication in a supportive, growth-oriented environment.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Prior dental experience

Exceptional organizational skills

Strong interpersonal communication

Flexibility to adapt to varying shifts

Stable employment history

Tools

Denticon

Job description

Dental365 in Bellmore, NY is seeking a Front Desk Coordinator to deliver concierge patient service and manage daily front desk operations. You will greet patients, answer calls, schedule appointments, and handle patient records with accuracy using Denticon.

We offer generous compensation, flexible health/vision plans, 401(k) with matching, and paid time off. This full-time role requires dental experience and strong communication in a supportive, growth-oriented environment.