Dental Front Office & Business Coordinator

Heartland; Winter Haven (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays and PTO

Daily Pay

Job summary

Mirror Terrace Dental Care in Winter Haven, FL, part of Heartland Dental, seeks a Business Assistant to support front office operations Monday–Friday, 6:40am–5:00pm, with no weekends. You’ll greet patients, handle phones, scheduling, insurance claims, and payments, using Dentrix to manage records and appointments.

Join a team-focused office that emphasizes learning, growth, and patient-first care. Excellent communication and PHI protection are essential in this role within a supported Heartland

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards exposure.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications.
• Use Dentrix for scheduling and patient records.
• Schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options.
• Collaborate with providers to implement Heartland systems.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Mirror Terrace Dental Care in Winter Haven, FL, part of Heartland Dental, seeks a Business Assistant to support front office operations Monday–Friday, 6:40am–5:00pm, with no weekends. You’ll greet patients, handle phones, scheduling, insurance claims, and payments, using Dentrix to manage records and appointments.

Join a team-focused office that emphasizes learning, growth, and patient-first care. Excellent communication and PHI protection are essential in this role within a supported Heartland