Dental Front Desk & Business Support Specialist

Heartland; Hudson (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Daily Pay

Education & training

Job summary

Heartland is seeking a Dental Front Desk Assistant in Hudson, FL. This role supports Serenova Dental Care’s front office, greeting patients, handling phones, scheduling, and insurance coordination in a no-weekend, weekday-only schedule.

The ideal candidate will have experience in fast-paced environments, strong communication and organizational skills, and familiarity with Dentrix. Training and daily pay options are available as part of a stable Heartland Dental team.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communication with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and explain coverage.
• Post insurance and patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland is seeking a Dental Front Desk Assistant in Hudson, FL. This role supports Serenova Dental Care’s front office, greeting patients, handling phones, scheduling, and insurance coordination in a no-weekend, weekday-only schedule.

The ideal candidate will have experience in fast-paced environments, strong communication and organizational skills, and familiarity with Dentrix. Training and daily pay options are available as part of a stable Heartland Dental team.