Dental Front Desk & Patient Experience Coordinator

CPF Dental; The Villages (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Performance-based bonuses

Team-oriented environment

Professional growth opportunities

Job summary

Villages Premier Dental is seeking a Front Desk Patient Coordinator in The Villages, FL to join a friendly, organized team and create a welcoming patient experience. You will handle scheduling, appointments, calls, and insurance questions while supporting a smooth front office workflow.

Ideal candidates are friendly, dependable, and proactive, with strong communication and multitasking skills. Full-time role with growth opportunities and bonuses.

Qualifications

• Familiarity with dental insurance, scheduling, and patient accounts.

Responsibilities

• Greet patients with a warm, welcoming attitude and provide excellent customer service.
• Manage patient scheduling, appointments, and confirmations.
• Answer incoming calls and assist patients with questions.
• Verify dental insurance benefits and assist with insurance-related questions.
• Collect payments, discuss balances, and help maintain accurate patient accounts.
• Maintain accurate patient records and information.
• Work closely with the clinical team to ensure a smooth patient experience.
• Help keep the schedule productive and the front office running efficiently.

Job description

Villages Premier Dental is seeking a Front Desk Patient Coordinator in The Villages, FL to join a friendly, organized team and create a welcoming patient experience. You will handle scheduling, appointments, calls, and insurance questions while supporting a smooth front office workflow.

Ideal candidates are friendly, dependable, and proactive, with strong communication and multitasking skills. Full-time role with growth opportunities and bonuses.