Dental Front Desk & Business Assistant – Growth & Team

Heartland Dental; Spring Hill (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental supports Dental Care of Spring Hill and Tanyard Family Dentistry, seeking a full-time Front Desk/Business Assistant. You’ll manage the front office, schedule appointments, handle insurance claims, and coordinate with providers to optimize office efficiency.

The role offers benefits including health insurance, retirement plans, paid holidays, PTO, and daily pay access, with a schedule Mon, Tue, Thu, Fri, 6:30am-5:30pm in Spring Hill, TN.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Must complete HIPAA training and protect PHI.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental supports Dental Care of Spring Hill and Tanyard Family Dentistry, seeking a full-time Front Desk/Business Assistant. You’ll manage the front office, schedule appointments, handle insurance claims, and coordinate with providers to optimize office efficiency.

The role offers benefits including health insurance, retirement plans, paid holidays, PTO, and daily pay access, with a schedule Mon, Tue, Thu, Fri, 6:30am-5:30pm in Spring Hill, TN.