Dental Front Desk & Billing Specialist

Heartland; Morehead (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Access to Daily Pay

Job summary

Beacon Hill Family Dentistry is seeking a Business Assistant to join our team in Kentucky. You will support front-office operations, manage communications with patients and insurers, and help implement Heartland Dental systems to optimize office potential.

You'll work in a collaborative environment with ongoing education and growth opportunities, including daily pay options and competitive benefits. The role emphasizes patient-first care and teamwork.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front-office duties: phones, mail, and emails; communicate with patients and insurers.
• Use Dentrix for scheduling and records; schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer-centric

Communication skills

Organization

Tools

Dentrix

Job description

Beacon Hill Family Dentistry is seeking a Business Assistant to join our team in Kentucky. You will support front-office operations, manage communications with patients and insurers, and help implement Heartland Dental systems to optimize office potential.

You'll work in a collaborative environment with ongoing education and growth opportunities, including daily pay options and competitive benefits. The role emphasizes patient-first care and teamwork.