Dental Front Desk & Billing Specialist

Heartland Dental; Clover (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant to support the front office and patients at Dental Care of Lake Wylie. You will greet patients, manage phones and communications, and use Dentrix to schedule and record data.

The role includes handling insurance claims, posting payments, and coordinating with providers to optimize office workflow. Ideal candidates have customer-focused experience, strong communication skills, and the ability to protect PHI.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI data protection.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on benefits.
• Post payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to optimize Heartland Dental systems.

Skills

Communication

Organizational skills

HIPAA training

PHI protection

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support the front office and patients at Dental Care of Lake Wylie. You will greet patients, manage phones and communications, and use Dentrix to schedule and record data.

The role includes handling insurance claims, posting payments, and coordinating with providers to optimize office workflow. Ideal candidates have customer-focused experience, strong communication skills, and the ability to protect PHI.