Dental Front Desk & Billing Coordinator

Heartland Dental; Lino Lakes (MN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Job summary

Blue Heron Dental in Lino Lakes, MN is seeking a Front Desk representative (Business Assistant) to join our team. You’ll be the first point of contact, greet patients, manage phones and mail, and schedule appointments using Dentrix.

As part of Heartland Dental, you’ll support the front office, handle insurance claims, payments, and coordination with providers to optimize office potential, with a focus on patient-first care and professional growth.

Qualifications

• Experience in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI required; HIPAA training and data safeguards are required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies
• Use Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

Skills

Communication

Organizational skills

Customer service

HIPAA knowledge

Tools

Dentrix

Job description

Blue Heron Dental in Lino Lakes, MN is seeking a Front Desk representative (Business Assistant) to join our team. You’ll be the first point of contact, greet patients, manage phones and mail, and schedule appointments using Dentrix.

As part of Heartland Dental, you’ll support the front office, handle insurance claims, payments, and coordination with providers to optimize office potential, with a focus on patient-first care and professional growth.