Dental Eligibility Coordinator

Chapa-De; Auburn (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

Retirement plan

Collaborative team

Job summary

Chapa-De Dental is seeking a Dental Eligibility Coordinator to verify Medi-Cal and private dental insurance eligibility and patient responsibility ahead of appointments. You will review records, demographics, and insurance information for accuracy, and help patients understand coverage and payment options.

You will work closely with Treatment Coordinators and Billing to resolve insurance issues and ensure a smooth patient experience in our Auburn, CA clinics.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience as a Dental Patient Services Representative or similar front-office role in a dental setting.
• At least 1 year of experience with Medi-Cal, private insurance, and eligibility processes.

Responsibilities

• Verify Medi-Cal and private dental insurance eligibility, coverage, and patient responsibility before appointments.
• Review patient records, demographics, appointments, and insurance information for accuracy.
• Communicate with patients regarding coverage, copays, balances, Sliding Scale, and payment options.
• Collaborate with Treatment Coordinators and Billing to resolve insurance, eligibility, and documentation issues.

Skills

Medi-Cal eligibility knowledge

Dental insurance terminology

Customer service

Data accuracy

Education

High school diploma

Job description

Help Our Community Smile Their Best and Live Their Best!

Join Chapa-De’sDental team as a Dental Eligibility Coordinator, where you’ll help ensure patients are prepared for their appointments by verifying insurance coverage, eligibility, and payment information. You’ll work closely with patients, Treatment Coordinators, and Billing to make sure information is accurate and help create a smooth dental care experience.

Hourly Pay:$25.00-$28.58

Schedule:Monday- Friday 8:00 AM - 5:00 PM

Exceptional Benefits:

• Employer-paid health insurance (medical, dental & vision): 100% employee coverage and 80% dependent coverage

• 17 days of PTO, 11 paid holidays, and 8+ paid sick days (1 hour earned for every 30 hours worked)

• Retirement plan with a 6% employer match

• Work alongside a collaborative team dedicated to providing person-centered care to our community.

What You'll Do:

• VerifyMedi-Cal and private dental insurance eligibility, coverage, and patient responsibilitybefore appointments.

• Review patient records, demographics, appointments, and insurance information for accuracy.

• Communicate with patients regardingcoverage, copays, balances, Sliding Scale, and payment options.

• Work closely withTreatment Coordinators and Billingto resolve insurance, eligibility, and documentation issues.

What You'll Bring:

• High school diploma, GED, or equivalent.

• At least 1 year of experience as a Dental Patient Services Representative or in a similar dental front-office role, such as Call Center, Treatment Coordination, or Referrals.

• At least 1 year of experience with dental terminology and eligibility, including knowledge of Medi-Cal and private insurance coverage and frequencies.

If you're passionate about helping others, thrive in a team environment, and want to make a meaningful impact in the community, we'd love to meet you!

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).