Dental Eligibility & Benefits Specialist

Chapa-De; Auburn (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

Retirement plan

Collaborative team

Job summary

Chapa-De Dental is seeking a Dental Eligibility Coordinator to verify Medi-Cal and private dental insurance eligibility and patient responsibility ahead of appointments. You will review records, demographics, and insurance information for accuracy, and help patients understand coverage and payment options.

You will work closely with Treatment Coordinators and Billing to resolve insurance issues and ensure a smooth patient experience in our Auburn, CA clinics.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience as a Dental Patient Services Representative or similar front-office role in a dental setting.
• At least 1 year of experience with Medi-Cal, private insurance, and eligibility processes.

Responsibilities

• Verify Medi-Cal and private dental insurance eligibility, coverage, and patient responsibility before appointments.
• Review patient records, demographics, appointments, and insurance information for accuracy.
• Communicate with patients regarding coverage, copays, balances, Sliding Scale, and payment options.
• Collaborate with Treatment Coordinators and Billing to resolve insurance, eligibility, and documentation issues.

Skills

Medi-Cal eligibility knowledge

Dental insurance terminology

Customer service

Data accuracy

Education

High school diploma

Job description

Chapa-De Dental is seeking a Dental Eligibility Coordinator to verify Medi-Cal and private dental insurance eligibility and patient responsibility ahead of appointments. You will review records, demographics, and insurance information for accuracy, and help patients understand coverage and payment options.

You will work closely with Treatment Coordinators and Billing to resolve insurance issues and ensure a smooth patient experience in our Auburn, CA clinics.