Dental Clinic Scheduling & Intake Specialist

CU Denver; Aurora (CO); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical & Dental plans

Paid Time Off & holidays

Tuition Benefit

ECO Pass

Job summary

University of Colorado Anschutz School of Dental Medicine is seeking an Administrative Assistant II, Patient Intake and Scheduling Assistant to serve as the front-line contact for patients, students, faculty, staff, and visitors in the dental clinic.

The role includes triaging inquiries, registering new patients in the EHR, scheduling for student providers, and supporting check-in/check-out with confidentiality and compliance.

Qualifications

• Two years of general clerical experience, which includes one year of experience in a medical/dental environment.
• Colorado law requires residents of Colorado at time of application.

Responsibilities

• Serve as front-line contact for patients, students, faculty, staff, and visitors; respond to inquiries and direct to the appropriate clinic resource.
• Schedule, prioritize, and confirm patient appointments for student providers using the EHR system.
• Assist with patient check-in/check-out; register new patients and update demographic and financial information.
• Explain clinic procedures, scheduling expectations, financial responsibilities, and the teaching clinic model to patients.
• Review and resolve scheduling, billing, payment, registration, and records-related issues per guidelines.
• Accept patient payments and coordinate with faculty, students, and staff to ensure efficient clinic operations.

Job description

University of Colorado Anschutz School of Dental Medicine is seeking an Administrative Assistant II, Patient Intake and Scheduling Assistant to serve as the front-line contact for patients, students, faculty, staff, and visitors in the dental clinic.

The role includes triaging inquiries, registering new patients in the EHR, scheduling for student providers, and supporting check-in/check-out with confidentiality and compliance.