Dental Clinic Front Desk & Scheduling Assistant

University of Colorado Anschutz; Aurora (CO); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plans

Paid time off

Holiday schedule

Job summary

The University of Colorado Anschutz School of Dental Medicine is seeking an Administrative Assistant II, Patient Intake and Scheduling Assistant to be the first point of contact in the dental clinic. You will triage inquiries, register patients in the EHR, and schedule appointments for student providers, working onsite in Colorado.

You will assist with check-in/check-out, explain procedures and financial responsibilities, and help resolve scheduling or billing issues while maintaining

Qualifications

• Two years of general clerical experience, including one year in a medical/dental environment.
• Colorado residency required at time of application.
• Applicants must meet minimum qualifications at time of hire.

Responsibilities

• Front-line contact for patients, students, faculty, staff, and visitors by responding to inquiries and directing to appropriate resources.
• Schedule, prioritize, and confirm patient appointments for student providers in the EHR system.
• Register new patients, update demographic and financial information, and maintain confidential records.
• Explain clinic procedures, scheduling expectations, and financial responsibilities to patients.
• Review and resolve routine scheduling, billing, and records-related issues per guidelines.
• Accept patient payments and coordinate with faculty and staff to support clinic operations.

Skills

Clerical experience

Medical/dental environment

Customer service

Job description

The University of Colorado Anschutz School of Dental Medicine is seeking an Administrative Assistant II, Patient Intake and Scheduling Assistant to be the first point of contact in the dental clinic. You will triage inquiries, register patients in the EHR, and schedule appointments for student providers, working onsite in Colorado.

You will assist with check-in/check-out, explain procedures and financial responsibilities, and help resolve scheduling or billing issues while maintaining