Dental Appointments Scheduler & Admin Coordinator

Western University of Health Sciences; Pomona (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Insurance plans

Retirement benefits

Job summary

Western University of Health Sciences is seeking a Patient Care Scheduler to manage dental student appointment scheduling and clinic administration. The role requires extensive knowledge of dental office procedures and coordination with multiple providers and students.

The ideal candidate will have 3–5 years of administrative experience in a dental setting, knowledge of dental terminology, and familiarity with EHR and billing processes.

Qualifications

• Minimum 3–5 years of administrative experience in a dental office or large dental clinic, scheduling and dental insurance billing.
• Experience with dental terminology.

Responsibilities

• Schedule and confirm patient care appointments for dental students, working with Patient Care Coordinators and dental students.
• Update patient demographics in the electronic health record to ensure accuracy.
• Handle patient calls, relay messages to students, faculty and staff.
• Produce correspondence, reports, and forms related to clinic administration and EHR.
• Determine charges for services and collect payments as appropriate.
• Review claims for maximum reimbursement and verify insurance eligibility and history.
• Provide support for Clinical Administrative Associates and other coordinators as needed.

Skills

Dental billing

EHR experience

Insurance billing

Communication skills

Education

Flexible education/experience

Tools

EHR software

Billing software

Phone system

Job description

Western University of Health Sciences is seeking a Patient Care Scheduler to manage dental student appointment scheduling and clinic administration. The role requires extensive knowledge of dental office procedures and coordination with multiple providers and students.

The ideal candidate will have 3–5 years of administrative experience in a dental setting, knowledge of dental terminology, and familiarity with EHR and billing processes.