Dental Clinic Intake & Scheduling Specialist

University of Colorado System; Aurora (CO); Sur place; USD 37 000 - 45 000; Plein temps

Résumé du poste

University of Colorado Anschutz seeks a Patient Intake and Scheduling Assistant (Administrative Assistant II) to support the CU DentalTeam Care Clinic. You will greet patients, handle scheduling, registrations, payments, and records, and explain procedures and responsibilities while guiding issues to the correct clinic personnel.

The role emphasizes patient-facing administrative duties within a teaching dental center, offering comprehensive benefits and a focus on patient-centered care.

Qualifications

• Two years of general clerical experience, including one year in a medical/dental/office environment.
• Colorado law requires residents of Colorado at time of application.

Responsabilités

• Greet and assist patients and respond to phone, virtual, and walk-in inquiries.
• Schedule and prioritize appointments for student providers and clinic patients through the electronic health record system.
• Register patients, update information and signatures, and support patient check-in and check-out.
• Explain clinic procedures, student-provider and faculty-supervision arrangements, time commitments, and financial responsibilities.
• Verify financial information, notify patients of amounts due, and accept payments.
• Maintain confidential patient records and facilitate records-release requests using established procedures.
• Work with faculty, students, coordinators, and staff to address scheduling or billing discrepancies and refer concerns when additional review is needed.

Connaissances

Customer service

Communication

Multitasking

Confidentiality

Clerical work

Outils

Electronic Health Record System

Zoom

Description du poste

University of Colorado Anschutz seeks a Patient Intake and Scheduling Assistant (Administrative Assistant II) to support the CU DentalTeam Care Clinic. You will greet patients, handle scheduling, registrations, payments, and records, and explain procedures and responsibilities while guiding issues to the correct clinic personnel.

The role emphasizes patient-facing administrative duties within a teaching dental center, offering comprehensive benefits and a focus on patient-centered care.