Dental Front Desk & Scheduling Specialist

University of Colorado; South Dakota; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Disability Insurance

Life Insurance

Vision Insurance

Retirement benefits

Paid time off

Vacation days

Sick days

Holiday pay

Tuition benefit

ECO Pass

Job summary

University of Colorado Anschutz School of Dental Medicine is seeking a Patient Intake and Scheduling Assistant (Administrative Assistant II) to support reception, registration, appointment scheduling, payments, and patient records in the CU Dental Team Care Clinic.

The role involves greeting patients, scheduling for student providers, updating records, explaining procedures and responsibilities, verifying payments, and ensuring confidentiality while coordinating with faculty and staff.

Qualifications

• Two years of general clerical experience, which includes one year of experience working in a medical/dental/office environment.
• Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.
• Applicants must meet minimum qualifications at the time of hire.

Responsibilities

• Greet and assist patients and respond to phone, virtual, and walk-in inquiries.
• Schedule and prioritize appointments for student providers and clinic patients through the electronic health record system.
• Register patients, update information and signatures, and support patient check-in and check-out.
• Explain clinic procedures, student-provider and faculty-supervision arrangements, time commitments, and financial responsibilities.
• Verify financial information, notify patients of amounts due, and accept payments.
• Maintain confidential patient records and facilitate records-release requests using established procedures.
• Work with faculty, students, coordinators, and staff to address scheduling or billing discrepancies and refer concerns when additional review is needed.

Skills

General clerical

Medical/dental environment

Bilingual English/Spanish

Job description

University of Colorado Anschutz School of Dental Medicine is seeking a Patient Intake and Scheduling Assistant (Administrative Assistant II) to support reception, registration, appointment scheduling, payments, and patient records in the CU Dental Team Care Clinic.

The role involves greeting patients, scheduling for student providers, updating records, explaining procedures and responsibilities, verifying payments, and ensuring confidentiality while coordinating with faculty and staff.