Dental Case Coordination Specialist II

SCF; Anchorage (AK); On-site; USD 38,000 - 48,000; Full time

Job summary

The Southcentral Foundation (SCF) Case Management Support role coordinates and manages administrative duties for a Primary Care Provider (PCP) team and the Integrated Care Team (ICT). This position serves as a primary contact between customer-owners and ICT, ensuring effective scheduling, thorough communication, and seamless information transfer.

Progression between job levels is based on demonstrated ability to handle more responsibility.

Qualifications

• Three (3) years of experience performing administrative support duties.
• Three (3) years of combined college education and relevant experience.
• Demonstrated proficiency as an Administrative Support II or similar support position at SCF.
• Two (2) years of Case Management Support experience; OR demonstrated proficiency as a Case Management Support I at SCF.

Responsibilities

• Coordinate and manage scheduling for a Primary Care Provider (PCP) team and Integrated Care Team (ICT).
• Serve as primary contact between customer-owners and ICT; handle verbal and written communication, information research and transfer, and system coordination.
• Support the Dental Case Management Support (CMS) team, coordinating referrals, travel and housing for care, and facilitating communication between dental teams.
• Contribute to clinical huddles, mentor new staff, and identify process improvements to enhance service delivery.

Job description

The Southcentral Foundation (SCF) Case Management Support role coordinates and manages administrative duties for a Primary Care Provider (PCP) team and the Integrated Care Team (ICT). This position serves as a primary contact between customer-owners and ICT, ensuring effective scheduling, thorough communication, and seamless information transfer.

Progression between job levels is based on demonstrated ability to handle more responsibility.