Senior Social Work Case Manager

SCFHP South County Resident Advisory Group; San Jose (CA); Presencial; USD 75.000 - 105.000; Jornada completa

Descripción de la vacante

SCFHP South County Resident Advisory Group is seeking a Social Work Case Manager II to provide ongoing case management for SCFHP members, coordinating care with the health team and community resources to promote quality, cost-effective outcomes.

The role emphasizes development of individualized care plans, psychosocial support, and ensuring benefits access in line with state and federal requirements and SCFHP policies.

Formación

• Master's Degree in Social Work, or related field.
• Certified Case Manager (CCM).
• Active California registered Licensed Clinical Social Worker (LCSW) without restriction.
• Minimum three years of experience in social work, behavioral health, or case management, or education or certifications, or equivalent experience.
• Knowledge of social case management and conflict resolution.
• Knowledge of long-term services and supports, behavioral health and/or relevant public services and community resources.
• Ability to consistently meet accuracy and timeline requirements to maintain regulatory compliance.
• Spanish, Vietnamese, Chinese, or Tagalog language bi-lingual skills.
• Experience working with designated member population (e.g. behavioral health, seniors and persons with disabilities, children).
• Ability to work within an interdisciplinary team structure.
• Travel to off-site locations for work such as in office, home, facility, clinic, and other community settings.
• Maintenance of a valid California driver's license and acceptable driving record; or ability to use other means of transportation to attend offsite meetings or events.
• Proficient in adapting to changing situations and efficiently alternating focus between tasks to support the operations as dictated by business needs.
• Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific case management programs.
• Ability to use a keyboard with moderate speed and a high level of accuracy.
• Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing as mandated by social work scope of practice.
• Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes.
• Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position.
• Ability to maintain confidentiality.
• Ability to comply with all SCFHP policies and procedures.
• Ability to perform the job safely and with respect to others, to property and to individual safety.

Responsabilidades

• Conduct, review and document comprehensive psychosocial assessments and follow-up interventions.
• Maintain case files in accordance with SCFHP policies and regulatory requirements.
• Develop member-specific care plans with prioritized goals and provide appropriate social work interventions.
• Coordinate member's care with providers and community services to promote optimal independence.
• Communicate and coordinate psychosocial needs with the interdisciplinary care team.
• Assist in understanding social and emotional factors affecting care access.
• Provide guidance, education and referrals for social, cultural, or financial issues.
• Conduct interviews and assessments and develop member-centric plans in various settings.
• Collaborate on cross-department improvement and quality projects.
• Attend and participate in Health Services and operational meetings.
• Perform other duties as required.

Descripción del empleo

SCFHP South County Resident Advisory Group is seeking a Social Work Case Manager II to provide ongoing case management for SCFHP members, coordinating care with the health team and community resources to promote quality, cost-effective outcomes.

The role emphasizes development of individualized care plans, psychosocial support, and ensuring benefits access in line with state and federal requirements and SCFHP policies.