Dental Care Experience Specialist

SilkRoad; Boston (MA); On-site; USD 20,000 - 31,000; Full time

Job summary

Boston University Medical Campus is seeking a Patient Coordinator for the Office of Clinical Affairs to deliver exceptional front-desk support for dental services. You will greet patients, check-in, manage appointments, and coordinate with providers and the insurance office to verify coverage and estimate costs.

The role requires a high school diploma and 1–3 years of experience, with a focus on courteous, professional patient interactions and accurate record-keeping in a fast-paced healthcare

Qualifications

• HS Diploma required.
• 1–3 years of experience in a related role.

Responsibilities

• Provides excellent customer service to patients and dental residents.
• Greets customers, checks-in patients, handles emergency intake and directs concerns to the appropriate supervisor.
• Supports providers by preparing visit sheets and patient charts for each day.
• Maintains clinical schedule by imputing appointments, registering new patients and updating information.
• Works with insurance to verify information, calculates patient co-payments, and assists with treatment plan estimates.

Skills

Customer service

Scheduling

Insurance verification

Education

HS Diploma

Job description

Boston University Medical Campus is seeking a Patient Coordinator for the Office of Clinical Affairs to deliver exceptional front-desk support for dental services. You will greet patients, check-in, manage appointments, and coordinate with providers and the insurance office to verify coverage and estimate costs.

The role requires a high school diploma and 1–3 years of experience, with a focus on courteous, professional patient interactions and accurate record-keeping in a fast-paced healthcare