Patient Experience & Scheduling Coordinator

SilkRoad; Boston (MA); On-site; USD 80,000 - 128,000; Full time

Job summary

Boston University Medical Campus is seeking a Patient Registration Coordinator in the Office of Clinical Affairs. Reporting to the Clinic Practice Manager, you will handle patient scheduling, update records, collect payments, and answer inquiries to ensure a smooth first patient interaction.

This full-time role requires a high school diploma and 1–3 years of experience, with a focus on courteous service, accuracy, and teamwork within the group practice model.

Qualifications

• HS Diploma required.
• 1–3 years of experience.

Responsibilities

• Schedule patient appointments and update patient information.
• Handle payment collections and billing inquiries.
• Answer the telephone and run reports.
• Provide overall support to the Registration Department.

Education

HS Diploma

Job description

Boston University Medical Campus is seeking a Patient Registration Coordinator in the Office of Clinical Affairs. Reporting to the Clinic Practice Manager, you will handle patient scheduling, update records, collect payments, and answer inquiries to ensure a smooth first patient interaction.

This full-time role requires a high school diploma and 1–3 years of experience, with a focus on courteous service, accuracy, and teamwork within the group practice model.