Dental Care Concierge & Scheduling Specialist

Sonrava

Forney (TX)

On-site

USD 32,000 - 45,000

Full time

3 days ago
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Benefits offered by this job

Healthcare Benefits (Medical, Dental,
Paid time Off
401(k)
Employee Assistance Program

Job summary

Sonrava is seeking a Patient Care Coordinator to join our team. The PCC is the key liaison for patients, greeting them, introducing the office, coordinating treatment services, and cultivating lasting relationships.

You will require superb communication, a passion for outstanding service, and a talent for sales to explain treatments, costs, insurance, and payment options while maintaining records. This role includes schedule management, compliance with privacy and safety regs, and occasional

Qualifications

  • Experience in healthcare or dental setting preferred.
  • Excellent communication with patients and staff.
  • Ability to manage patient records and financial transactions.
  • Familiarity with dental practice management software preferred.

Responsibilities

  • Greet and welcome patients in a timely, professional and engaging manner
  • Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
  • Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
  • Contact patients to follow up on visits and to build lasting patient relationsships
  • Ensure compliance with health, privacy, and safety regulations
  • Travel as needed for training and to perform job functions

Skills

Customer service
Sales
Communication
Attention to detail

Education

High School Diploma or equivalent

Tools

Denticon/Dentrix

Job description

Sonrava is seeking a Patient Care Coordinator to join our team. The PCC is the key liaison for patients, greeting them, introducing the office, coordinating treatment services, and cultivating lasting relationships.

You will require superb communication, a passion for outstanding service, and a talent for sales to explain treatments, costs, insurance, and payment options while maintaining records. This role includes schedule management, compliance with privacy and safety regs, and occasional

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