Patient Care Coordinator - Treatment & Scheduling

Sonrava Health; Hanford (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Sonrava Health is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and nurture ongoing patient relationships. You will act as the primary liaison, delivering exceptional customer service and supporting the office with scheduling and treatment coordination.

The role emphasizes strong communication, a sales mindset, and a commitment to privacy and safety standards in a healthcare setting.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-service oriented with a sales mindset.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Job description

Sonrava Health is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and nurture ongoing patient relationships. You will act as the primary liaison, delivering exceptional customer service and supporting the office with scheduling and treatment coordination.

The role emphasizes strong communication, a sales mindset, and a commitment to privacy and safety standards in a healthcare setting.