Patient Care Coordinator: Welcoming & Scheduling

Sonrava Health; Jurupa Valley (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Patient Care Coordinator to join our team in California. You will greet patients, coordinate treatment services, and ensure a welcoming experience across the office.

The ideal candidate has excellent communication, a passion for customer service, and comfort discussing treatment options, cost, and insurance with patients. This is a full-time role supporting our dental practice.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service or sales experience, preferably in healthcare or dental settings.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills with patients, staff, and third-party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a professional and engaging manner.
• Maintain a productive daily schedule and coordinate future appointments.
• Provide patient consultations and communicate information about treatments, costs, insurance, and payment options.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and job functions.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma

Tools

Denticon/Dentrix

Job description

Sonrava Health is seeking a Patient Care Coordinator to join our team in California. You will greet patients, coordinate treatment services, and ensure a welcoming experience across the office.

The ideal candidate has excellent communication, a passion for customer service, and comfort discussing treatment options, cost, and insurance with patients. This is a full-time role supporting our dental practice.