Dental Patient Care Concierge & Treatment Coordinator

Sonrava; Forney (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava seeks a Patient Care Coordinator to serve as the main liaison for patients and ensure a welcoming experience. You will greet patients, introduce them to the office, coordinate treatment services, and cultivate lasting relationships with the support of dental staff.

The ideal candidate has strong communication skills, a passion for customer service, and a knack for sales in a healthcare or dental setting. This full-time role offers healthcare benefits and opportunities for growth.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Communication

Sales

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava seeks a Patient Care Coordinator to serve as the main liaison for patients and ensure a welcoming experience. You will greet patients, introduce them to the office, coordinate treatment services, and cultivate lasting relationships with the support of dental staff.

The ideal candidate has strong communication skills, a passion for customer service, and a knack for sales in a healthcare or dental setting. This full-time role offers healthcare benefits and opportunities for growth.