Dental Care Concierge & Front Desk Coordinator

Great Expressions; Florida; Hybrid; USD 32,000 - 52,000; Full time

Job summary

Great Expressions is seeking a Patient Coordinator to be the welcoming face of our dental practice. You will greet patients, schedule appointments, manage records, and handle general administrative tasks to keep the office running smoothly.

In this role you will coordinate with clinicians, verify insurance, collect co-pays, maintain confidentiality, and provide clear information about services and policies. A patient-focused mindset and strong communication are essential for success.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist in healthcare or dental setting.
• Excellent interpersonal and communication skills.
• Proficient in dental software and office applications.
• Strong organizational and multitasking abilities.
• Attention to detail in patient records and financials.

Responsibilities

• Greet patients and manage the reception area.
• Schedule and confirm appointments with staff availability.
• Manage patient records and ensure confidentiality.
• Assist with billing, co-pays, and insurance processing.
• Coordinate with clinicians to optimize patient flow.
• Answer inquiries and explain services and policies.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma or equivalent

Healthcare administration certification (nice to have)

Tools

Dental practice management software

MS Office

Job description

Great Expressions is seeking a Patient Coordinator to be the welcoming face of our dental practice. You will greet patients, schedule appointments, manage records, and handle general administrative tasks to keep the office running smoothly.

In this role you will coordinate with clinicians, verify insurance, collect co-pays, maintain confidentiality, and provide clear information about services and policies. A patient-focused mindset and strong communication are essential for success.