Dental Care Advocate & Patient Experience

Willamette Dental; Tacoma (WA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical, dental and vision insurance

Tuition reimbursement

401(k) retirement plan with 5% match

PTO: Minimum of 120 hours per year

Job summary

A dental care provider in Tacoma is seeking a Care Advocate to coordinate patient flow and communicate effectively with patients and clinical staff. The role requires a high school diploma or GED and at least two years of customer service experience, preferably in a healthcare setting. The position offers a competitive salary and comprehensive benefits, including medical, dental, and a 401(k) retirement plan.

Qualifications

• High school diploma or GED required.
• Post-secondary coursework desirable or equivalent combination of education and experience.
• Minimum of two years customer service experience preferred.
• Medical/dental clinic or healthcare experience highly desirable.

Responsibilities

• Oversee the daily schedule and maximize scheduling efficiencies.
• Communicate payment methods and collect payments for dental services.
• Ensure charts are organized and prepared for patient appointments.
• Build rapport with patients by providing thorough information.
• Coordinate care by scheduling recalls, referrals and answering patient questions.

Job description

A dental care provider in Tacoma is seeking a Care Advocate to coordinate patient flow and communicate effectively with patients and clinical staff. The role requires a high school diploma or GED and at least two years of customer service experience, preferably in a healthcare setting. The position offers a competitive salary and comprehensive benefits, including medical, dental, and a 401(k) retirement plan.