Dental Care Concierge & Scheduling Specialist

Willamette Dental; Shoreline (WA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with 5% match

Paid Time Off (PTO)

Job summary

Willamette Dental is seeking a Care Advocate for their Seattle North Practice. This full-time position requires managing patient flow, communication with clinical staff, and ensuring high-quality customer service. Candidates should have a high school diploma or GED and preferably two years of customer service experience, particularly in medical or dental settings. The role includes overseeing schedules, handling billing, and maintaining patient records, offering a competitive pay range of $22 to $26 per hour along with various employee benefits.

Qualifications

• Minimum of two years of customer service experience preferred.
• Medical/dental clinic or healthcare experience highly desirable.

Responsibilities

• Oversee the daily schedule, seek scheduling efficiencies.
• Handle payments and document collection for dental services.
• Update patient information and assure proper chart maintenance.
• Enhance patient understanding of dental procedures and treatments.
• Coordinate care by scheduling recalls and answering patient questions.

Skills

Customer service

Communication

HIPAA compliance knowledge

Education

High school diploma or GED

Post-secondary coursework

Job description

Willamette Dental is seeking a Care Advocate for their Seattle North Practice. This full-time position requires managing patient flow, communication with clinical staff, and ensuring high-quality customer service. Candidates should have a high school diploma or GED and preferably two years of customer service experience, particularly in medical or dental settings. The role includes overseeing schedules, handling billing, and maintaining patient records, offering a competitive pay range of $22 to $26 per hour along with various employee benefits.