Dental Care Concierge & Scheduling Specialist

Willamette Dental; Mercer Island (WA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition reimbursement

401(k) retirement plan with 5% match

Paid Time Off (minimum of 120 hours annually)

Job summary

Willamette Dental is seeking a Care Advocate for their Seattle North Practice. This full-time position involves coordinating patient care, managing schedules, and ensuring effective communication between patients and staff. The ideal candidate should have a high school diploma, a minimum of two years in customer service, and preferably experience in a healthcare setting. Benefits include medical, dental, 401(k) matching, and Paid Time Off. Competitive hourly pay ranges from $22 to $26.

Qualifications

• Minimum of two years of customer service experience preferred.
• Experience in a medical/dental clinic or healthcare is highly desirable.

Responsibilities

• Coordinate patient flow and communication between staff and patients.
• Collect payments and manage patient accounts.
• Schedule appointments and ensure insurance verification.
• Maintain organized patient charts and ensure readiness for appointments.
• Enhance patient education about dental procedures.

Skills

Customer service

Communication

Scheduling efficiency

HIPAA compliance knowledge

Education

High school diploma or GED

Post-secondary coursework

Job description

Willamette Dental is seeking a Care Advocate for their Seattle North Practice. This full-time position involves coordinating patient care, managing schedules, and ensuring effective communication between patients and staff. The ideal candidate should have a high school diploma, a minimum of two years in customer service, and preferably experience in a healthcare setting. Benefits include medical, dental, 401(k) matching, and Paid Time Off. Competitive hourly pay ranges from $22 to $26.