Service Advisor

Volvo Limited; New York (NY); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid sick timeoff

Paid vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Job summary

Volvo Limited in New York City is looking for qualified professionals to join their sales and service teams at Volvo Cars of Manhattan. The positions offer a dynamic work environment focused on customer satisfaction.

Successful candidates will oversee the flow of service operations, manage customer inquiries, and maintain high service quality and certification standards. The salary range is competitive, from $60K to $150K based on performance, with excellent benefits and growth opportunities.

Qualifications

• Valid driver's license is required.
• Professional, well-groomed personal appearance is essential.

Responsibilities

• Oversees flow of Drive Lane.
• Maintain manufacturer certification.
• Provide concierge support for owner inquiries.
• Ensure prompt and courteous service.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Demonstrated ability to manage others

Job description

Sign on bonus based on Volvo or proven track record experience!

Volvo Cars of Manhattan is an elite new and pre‑owned retailer of Volvo vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We are committed to service and building long lasting friendships with our clients. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Volvo Cars of Manhattan has become known.

At Volvo Cars of Manhattan, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Volvo Cars of Manhattan is always looking for qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.

$60-$150K based on performance

What We Offer

• Medical and Dental
• 401K Plan
• Paid sick timeoff
• Paid vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and services
  • ie: Monthly Phone Bill

Responsibilities

• Oversees flow of Drive Lane
• Oversees personal loaner fleet
• Maintain manufacturer certification
• Maintain benchmark and above customer service scores
• Ensures that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well‑groomed personal appearance.
• Valid driver's license