Service Valet Supervisor

Volvo Cars Brooklyn; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Training programs

Safety-focused team

Job summary

Volvo Cars Brooklyn is seeking a reliable and motivated Service Valet Supervisor to assist with the management of daily Service Drive operations at our dealership in Brooklyn, New York. This hands-on leadership role focuses on safety, service quality, and efficiency while supervising attendants and ensuring client satisfaction.

The ideal candidate is a hands-on leader who builds strong teams and maintains high operational standards, with opportunities for advancement within the company.

Qualifications

• Previous supervisory or team lead experience preferred.
• Professional attitude and the ability to deliver best-in-class customer service.
• Reliable transportation to and from work daily.
• Must be 21 years or older and have a valid driver's license.
• Ability to work flexible schedules including some weekends.

Responsibilities

• Supervise daily service operations and staff performance.
• Coordinate scheduling and fill shift vacancies.
• Ensure Service location opens and closes on time.
• Conduct daily safety reviews and maintain a clean, professional environment.
• Enforce company policies and administer corrective actions.
• Provide updates to management regarding operations and staffing.
• Mentor and train employees for professional development.
• Maintain strong client relationships and address concerns promptly.
• Prepare and submit shift logs, reports, and time/attendance records.
• Support Managers with payroll, scheduling, and operational reporting.

Skills

Supervisory experience

Team leadership

Customer service

Positive attitude

Reliable transportation

Valid driver's license

21 years or older

Flexible schedules

Job description

Volvo Cars of Brooklyn is seeking a reliable and motivated Service Valet Supervisor to assist with the management of daily Service Drive operations at our dealership in Brooklyn New York. This position plays a key role in maintaining safety,service quality, and efficiency while supervising attendants and ensuring client satisfaction. The ideal candidate is a hands-on leader who takes pride in building strong teams and maintaining high operational standards.

Key Responsibilities:

• Supervise daily operations and staff performance to ensure smooth and efficient service.
• Coordinate scheduling, fill shift vacancies, and ensure Service location open and close on time.
• Conduct daily safety reviews and maintain a clean, professional work environment.
• Enforce company policies and administer corrective actions when necessary.
• Provide consistent communication and updates to management regarding operations and staffing.
• Mentor and train employees, promoting professional development and team engagement.
• Maintain strong client relationships by addressing concerns promptly and recommending improvements.
• Prepare and submit shift logs, reports, and time/attendance records accurately and on time.
• Support Managers with payroll, scheduling, and operational reporting.

Qualifications:

• Able to work flexible schedules and some weekends
• Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
• Previous supervisory or team lead experience preferred.
• Professional attitude and the ability to deliver best-in-class customer service
• Reliable transportation to and from work every single day
• Valid driver's license and clean driving record
• Must be 21 years or older.

Why Join Us:

• Competitive pay and opportunities for advancement.
• Supportive leadership and training programs.
• Work with a team that values safety, service, and operational excellence.
• Opportunities for advancement within the company

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.