Delivery Programs Lead - Remote Enterprise Deployments

Docker, Inc; Seattle (WA); Hybrid; GBP 63,000 - 90,000; Full time

Benefits offered by this job

Remote-first by design

Flexibility to manage your schedule

Generous PTO

Equity for all full-time employees

Home office stipend

Learning & development stipend

Parental leave – 16 weeks after six?

Technology stipend – US$100 net/month

Comprehensive benefits

Job summary

Docker, Inc. is seeking a technically fluent Delivery Program Manager to lead complex professional services engagements in a remote-first, globally distributed team. You will translate customer requirements into scoped service engagements and manage delivery alongside sales, architects, and delivery partners.

This role emphasizes building repeatable offerings, governance, and strong KPIs, with autonomy to shape the PS function and drive on-time delivery while maintaining high standards.

Qualifications

• 8+ years in technical program management or equivalent.
• Experience delivering enterprise B2B SaaS implementations.
• Strong communication and executive-ready reporting.

Responsibilities

• Operate end-to-end delivery lifecycle from scoping to retrospectives.
• Directly manage customer engagements including milestones, risks and escalations.
• Define reusable delivery assets and fixed-scope offerings.
• Collaborate with Legal on SOW frameworks and language.

Skills

Technical program management

Professional services

Stakeholder management

Cross-functional leadership

Salesforce / NetSuite / PSA tools

Tools

Salesforce

NetSuite

PSA tools

Looker

Tableau

Job description

Docker, Inc. is seeking a technically fluent Delivery Program Manager to lead complex professional services engagements in a remote-first, globally distributed team. You will translate customer requirements into scoped service engagements and manage delivery alongside sales, architects, and delivery partners.

This role emphasizes building repeatable offerings, governance, and strong KPIs, with autonomy to shape the PS function and drive on-time delivery while maintaining high standards.