Delivery Program Manager (Fully Remote)

Docker; United States; Teletrabalho; USD 120 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

16 weeks paid parental leave

Generous PTO

Resumo da oferta

Docker is seeking a program management-focused role to oversee customer engagement lifecycles, governance, milestones, risks, and escalations. You will review technical assumptions with solution architects on scopes and SOWs, turning patterns into fixed-scope offerings and contributing to reusable assets.

The role emphasizes a remote-first culture with flexible scheduling, plus generous PTO and 16 weeks paid parental leave as part of the benefits package.

Responsabilidades

• Manage customer engagement lifecycle: governance, milestones, risks, and escalations.
• Review technical assumptions in scopes and SOWs with solution architects.

Descrição da oferta de emprego

• Manage customer engagement lifecycle: governance, milestones, risks, and escalations.
• Review technical assumptions in scopes and SOWs with solution architects.

Offerings and Reusable Assets:

• Create playbooks, runbooks, SOW templates, and onboarding guides.
• Turn repeatable patterns into fixed-scope offerings.

Governance, Tooling, and Metrics:

• Build program management infrastructure: intake, capacity planning, dashboards.
• Define and report delivery KPIs like on-time delivery and utilization.
• Remote-first work culture with flexible scheduling.
• 16 weeks paid parental leave and generous PTO.

Docker

Docker provides developer tools for building, sharing, and running applications, trusted by over 20 million monthly users. They are a globally distributed, remote-first team focused on secure infrastructure and developer productivity.