Delivery & Logistics Operations Lead

Home Depot; San Jose (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks an Operations Manager to support delivery and customer service teams in San Jose, CA. This role emphasizes accurate scheduling, efficient daily operations, and maintaining high service standards in a fast-paced environment.

You will monitor daily delivery operations, manage driver and office schedules, coordinate with routing and 3PL partners, and drive continuous improvement in service levels and cost efficiency.

Qualifications

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Temco Logistics, a proud subsidiary of The Home Depot, seeks an Operations Manager to support delivery and customer service teams in San Jose, CA. This role emphasizes accurate scheduling, efficient daily operations, and maintaining high service standards in a fast-paced environment.

You will monitor daily delivery operations, manage driver and office schedules, coordinate with routing and 3PL partners, and drive continuous improvement in service levels and cost efficiency.