Delivery Operations Lead

Tesco; Burton (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Colleague card discount

Tesco staff discount 10–15%

Mobile deals with Tesco Mobile

Insurance discounts (car/pet/home)

Eye test & glasses discounts

Health checks at Tesco Pharmacy

RAC breakdown discounts

Cycle to work scheme

Share Save scheme

Pension plan

Life assurance

Job summary

Booker is offering an exciting opportunity for a Transport Supervisor to lead a team of drivers and pickers, driving daily targets and ensuring a first-class customer experience. You will oversee delivery operations, monitor performance, and maintain compliance with company policies while fostering a safe working environment.

The role emphasizes strong customer service skills, team motivation, and alignment with brand standards across Tesco-related benefits and a comprehensive benefits package.

Qualifications

• Experience supervising a small to medium sized team in warehouse or transport.
• Experience in a customer focused environment.
• CPC qualification in management would be advantageous.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures.
• Ensure important management information is communicated to all relevant team members.
• Supervise and maintain a safe working environment for all colleagues and customers.
• Promote and drive brand image through knowledge of product and customer service.
• Support the delivery manager to ensure all vehicles are roadworthy and legally compliant.
• Supervise, plan and coordinate to complete tasks efficiently.

Skills

Team supervision

Customer focus

Management CPC

Job description

Booker is offering an exciting opportunity for a Transport Supervisor to lead a team of drivers and pickers, driving daily targets and ensuring a first-class customer experience. You will oversee delivery operations, monitor performance, and maintain compliance with company policies while fostering a safe working environment.

The role emphasizes strong customer service skills, team motivation, and alignment with brand standards across Tesco-related benefits and a comprehensive benefits package.