Delivery Operations Coordinator — Agile Workflow Orchestrator

Orange Logic; Northern (KY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Life & Disability Insurance

401(k) & Roth with 4% employer match

20 Days PTO

8 Weeks Parental Leave

8 Company Holidays

Job summary

Orange Logic is seeking a Delivery Operations Coordinator to manage the operational execution of the planned work system across IT and infrastructure initiatives. You will own intake, prioritize, and coordinate the flow of work, ensuring clear ownership, status, and timely progress.

You will facilitate meetings, track metrics like throughput and queue health, and drive continuous improvements in workflows and tooling. A B.S.

Qualifications

• 3–6 years of experience in delivery coordination, operations, or project coordination.
• Strong understanding of workflow management, ticketing systems, and delivery processes like Agile or Kanban.
• Experience facilitating meetings and coordinating cross‑functional teams.
• Ability to manage multiple workstreams with attention to detail and process integrity.

Responsibilities

• Own the execution and continuous improvement of the planned work system across IT and infrastructure initiatives.
• Facilitate dispatch meetings and coordinate follow‑up ceremonies with SMEs to align on priorities and sequencing.
• Serve as primary liaison for all tickets in the planned work queue with clear ownership and status.
• Manage intake of planned work, ensuring proper documentation, prioritization, and alignment with objectives.
• Maintain visibility into work status, dependencies, and blockers; escalate issues affecting flow.
• Coordinate cross‑functional communication between IT, Engineering, Infrastructure, and stakeholders.
• Track and report on metrics such as queue health, throughput, aging work, and completion rates.
• Enforce processes while identifying opportunities to improve workflows and tooling.
• Ensure items meet readiness criteria before execution and are closed on completion.
• Promote clarity, accountability, and consistency in planned work across teams.

Skills

Delivery coordination

Operations management

Project coordination

Agile / Kanban

Education

B.S. degree in Information Technology, Business, Project Management

Job description

Orange Logic is seeking a Delivery Operations Coordinator to manage the operational execution of the planned work system across IT and infrastructure initiatives. You will own intake, prioritize, and coordinate the flow of work, ensuring clear ownership, status, and timely progress.

You will facilitate meetings, track metrics like throughput and queue health, and drive continuous improvements in workflows and tooling. A B.S.