Delivery Operations Analyst: Optimize Routes & Costs

Swiftx Express; Goodyear (AZ); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Up to 70% Medical insurance

100% Dental and Vision Insurance

Job summary

SwiftX Inc. is seeking an Operations Specialist in Goodyear, AZ to analyze operational performance and support delivery workflows. The role contributes to cost optimization, efficiency improvements, and high service quality through data-driven decision making.

You will work with cross-functional teams and leverage industry benchmarks to drive strategic initiatives, ensuring effective execution across the last-mile network.

Qualifications

• Typical for operations roles requires strong analytical and organizational abilities.

Responsibilities

• Collect and analyze last-mile delivery data to monitor KPIs, identify trends, and deliver data-driven reports for management decision-making.
• Evaluate workflows across pickup, sorting, dispatch, and delivery to standardize regional procedures and identify cost-saving improvements.
• Oversee daily route assignments, resource allocation, and scheduling to meet fluctuating demand and maintain continuity during peak periods.
• Analyze logistics expenses—including transportation and labor—to identify cost-reduction opportunities and assist with budget planning.
• Partner with dispatch, warehouse, and customer service teams to resolve bottlenecks, align workflows, and execute logistics projects.
• Research industry standards and benchmark internal performance to identify strategic efficiency improvements.

Education

Bachelor's degree in Operations Management, Organizational Management or related field

Job description

SwiftX Inc. is seeking an Operations Specialist in Goodyear, AZ to analyze operational performance and support delivery workflows. The role contributes to cost optimization, efficiency improvements, and high service quality through data-driven decision making.

You will work with cross-functional teams and leverage industry benchmarks to drive strategic initiatives, ensuring effective execution across the last-mile network.