Operations Specialist

Swiftx Express; Goodyear (AZ); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Up to 70% Medical insurance

100% Dental and Vision Insurance

Job summary

SwiftX Inc. is seeking an Operations Specialist in Goodyear, AZ to analyze operational performance and support delivery workflows. The role contributes to cost optimization, efficiency improvements, and high service quality through data-driven decision making.

You will work with cross-functional teams and leverage industry benchmarks to drive strategic initiatives, ensuring effective execution across the last-mile network.

Qualifications

• Typical for operations roles requires strong analytical and organizational abilities.

Responsibilities

• Collect and analyze last-mile delivery data to monitor KPIs, identify trends, and deliver data-driven reports for management decision-making.
• Evaluate workflows across pickup, sorting, dispatch, and delivery to standardize regional procedures and identify cost-saving improvements.
• Oversee daily route assignments, resource allocation, and scheduling to meet fluctuating demand and maintain continuity during peak periods.
• Analyze logistics expenses—including transportation and labor—to identify cost-reduction opportunities and assist with budget planning.
• Partner with dispatch, warehouse, and customer service teams to resolve bottlenecks, align workflows, and execute logistics projects.
• Research industry standards and benchmark internal performance to identify strategic efficiency improvements.

Education

Bachelor's degree in Operations Management, Organizational Management or related field

Job description

• Performance Analysis & Reporting: Collect and analyze last-mile delivery data to monitor KPIs, identify trends, and deliver data-driven reports for management decision-making.


• Process Optimization: Evaluate workflows across pickup, sorting, dispatch, and delivery to recommend cost-saving process improvements and standardize regional procedures.


• Logistics & Resource Planning: Oversee daily route assignments, resource allocation, and scheduling to meet fluctuating demand and maintain continuity during peak periods.


• Cost Control: Analyze logistics expenses—including transportation and labor—to identify cost-reduction opportunities and assist with budget planning.


• Cross-Functional Collaboration: Partner with dispatch, warehouse, and customer service teams to resolve bottlenecks, align workflows, and execute logistics projects.


• Industry Benchmarking: Research industry standards and benchmark internal performance to identify strategic efficiency improvements.

Bachelor’s degree in Operations Management, Organizational Management or a related field with relevant operational coursework.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Benefits

• 7 PTO days


• 5 Paid Sick Leave Days


• 6 Paid Holidays


• 401K 100% Matching up to 2%


• Up to 70% Medical insurance, 100% Dental and Vision Insurance

About SwiftX, Inc.

SWIFTX Inc. is a U.S.-based express delivery and logistics company specializing in reliable, technology-driven final-mile delivery solutions for the growing e-commerce market. We support retailers, carriers, and businesses with efficient package delivery, transportation, and logistics services across major metropolitan areas.

Position Summary

SwiftX Inc. is seeking an Operations Specialist. The role focuses on analyzing operational performance, supporting strategic execution of delivery workflows, and contributing to management-level decision processes involving efficiency, cost optimization, and service quality improvement.