Delivery & Logistics Operations Lead

Temco Logistics LLC; San Jose (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

Temco Logistics LLC in San Jose, CA is seeking an Operations Manager to support delivery and customer service teams, ensuring smooth daily operations, accurate scheduling, and high service standards.

You will monitor daily delivery operations, resolve service exceptions, train and onboard new team members, manage office and driver schedules, prepare manifests, and oversee 3PL logistics. You’ll review payroll, address discrepancies, and drive improvements in efficiency, safety, and cost control.

Qualifications

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation operations

Routing and dispatching

Warehouse management

Job description

Temco Logistics LLC in San Jose, CA is seeking an Operations Manager to support delivery and customer service teams, ensuring smooth daily operations, accurate scheduling, and high service standards.

You will monitor daily delivery operations, resolve service exceptions, train and onboard new team members, manage office and driver schedules, prepare manifests, and oversee 3PL logistics. You’ll review payroll, address discrepancies, and drive improvements in efficiency, safety, and cost control.