Delivery & Logistics Operations Lead

Home Depot; Imperial (PA); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. You’ll manage daily operations, scheduling, and service levels in a fast-paced environment, ensuring accuracy and efficiency across the network.

You will monitor delivery operations, assist drivers and CS teams, train new staff, optimize schedules, and manage office and 3PL logistics. A detail-oriented communicator who thrives under pressure will excel.

Qualifications

• Must have transportation operations experience.
• Routing and dispatching experience required.
• Warehouse management experience essential.

Responsabilités

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Connaissances

Transportation ops

Routing & dispatch

Warehouse mgmt

Description du poste

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. You’ll manage daily operations, scheduling, and service levels in a fast-paced environment, ensuring accuracy and efficiency across the network.

You will monitor delivery operations, assist drivers and CS teams, train new staff, optimize schedules, and manage office and 3PL logistics. A detail-oriented communicator who thrives under pressure will excel.